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ChatGPT with Business Central: Assessing Accuracy for Performing Setups


ChatGPT with Business Central

ChatGPT with Business Central

Artificial intelligence has advanced significantly in recent years, allowing machines to carry out intricate jobs previously only possible for humans. One such advancement is ChatGPT, a language model powered by AI that can have a conversation and offer insightful commentary. The topic of whether ChatGPT can accurately conduct setups within Microsoft Dynamics 365 Business Central arises as companies increasingly rely on enterprise resource planning (ERP) solutions like Dynamics 365 Business Central. In this blog article, we will explore ChatGPT with Business Central capabilities and constraints when setting up and configuring.


Understanding ChatGPT

ChatGPT is an artificial intelligence (AI) model created by OpenAI that produces natural language responses that resemble those of humans. Although ChatGPT exhibits outstanding language comprehension and generating skills, it is essential to note that it is not specially trained on the complexities of any ERP system, including Business Central.


ChatGPT with Business Central Accuracy in Setups

Accuracy is essential for a reliable and effective system configuration while setting up Business Central. While ChatGPT can be a valuable tool for general advice, it shouldn't be the only source used for making crucial choices during setups and configurations. ChatGPT may not have the specialized domain expertise needed to accurately manage all the intricacies and complexities of Business Central settings because of its general-purpose nature.


Domain Expertise

Business Central sets cover various topics, including accounting, inventory management, and sales. Domain knowledge is essential for ensuring precise and effective system configuration. As a language model, ChatGPT lacks first-hand knowledge of particular business requirements, industry standards, and best practices.


Dangers and Restrictions

ChatGPT can offer essential advice, however, there are several dangers and restrictions to consider when using it for Business Central settings and configurations. These consist of:

  1. Lack of Context: ChatGPT could have trouble comprehending the context of particular setups, resulting in incorrect recommendations or suggestions.

  2. Older Information: ChatGPT's training data only extends until 2021. Thus it might not be current on the newest additions to Business Central. As a result, using ChatGPT exclusively could lead to inaccurate information.

  3. Setup Complexity: Business Central deployments can be complicated and require thorough consideration of operational needs, processes, and integrations. The general-purpose training offered by ChatGPT might not cover the needed intricacy for precise recommendations.

  4. Compliance and Security: Business Central configurations frequently require managing confidential customer and financial information. For such setups, relying entirely on an AI model like ChatGPT may provide compliance, data privacy, and security problems.


Effectively Using ChatGPT

ChatGPT can be a helpful tool in the setup process, even though it might not be accurate enough to complete setups totally within Business Central. Here are a few strategies for maximizing ChatGPT's potential:

  1. General Advice: To learn more about general best practices and Business Central configurations, use ChatGPT.

  2. Clarifying Concepts: Ask for clarification on particular Business Central concepts or terminologies.

  3. Exploring Scenarios: Use ChatGPT to explore potential outcomes or generate ideas, but verify and cross-reference its advice with subject-matter authorities or authorized material.

  4. Updates on Training: Keep up with OpenAI's most recent developments in training and employ newer models that might offer greater accuracy in specific domains.

Despite significantly advancing natural language processing, ChatGPT with Business Central accuracy and applicability for setups and configurations can have certain drawbacks. Businesses should view ChatGPT as a helpful tool for essential advice and insights. Still, they should rely on subject matter experts, formal documentation, and first-hand knowledge when making crucial decisions during Business Central setups. Organizations may ensure correct and effective configurations of their ERP systems by striking the right mix between utilizing AI capabilities and combining human experience.


So, let's embark on an exciting exploration to test the accuracy of ChatGPT with Business Central in the realm of adding and editing users. We've asked ChatGPT how to add and edit users in Business Central.

ChatGPT with Business Central: Adding a New User

ChatGPT: You must have administrator rights to add and edit users in Business Central. An overview of the procedure is provided below:

ChatGPT: Use a login that has administrator rights to access Business Central.

Us: Ok, we are using a user with admin rights.

ChatGPT: Enter the "Users" page's URL:

Us: Ok.

ChatGPT: Enter "Users" in the search box, then choose the "Users" option in the menu.

Include a new user:

Us: Ok, we are on the users page.

Business Central Users Page Configuration

ChatGPT: To add a new user, click "New" on the "Users" page. Enter the necessary user data, including the user's complete name, email address, and authentication method. Choose the user role(s) that govern the user's Business Central access privileges and permissions. At your discretion, you can give the user access to a profile that outlines several predefined options.

To create the user, save the changes.

Us: We've run into a conflict. Our "New" option is greyed out, and we cannot select this option to add a new user and edit. As a partner, we understand that the users must be licensed before they can be added to Business Central. ChatGPT does not. Sadly, this is where our experiment of adding new users ends with ChatGPT and Business Central.


Adding a new Business Central user

ChatGPT with Business Central: Editing a Current User

ChatGPT: Find the user you wish to update on the "Users" page by searching or scrolling through the list. To view the user details, select the person from the list. The desired fields, such as user information, authentication strategy, user roles, or profile, can be modified. To update the user, save the modifications.

Us: This is possible to do but may provide some confusion for some users. There are no fields labeled information, authentication strategy, user roles, or profile to modify. There is a section labeled General, and under this section, you can edit your name, status, authentication status, and authentication email. To edit user roles, you can edit the User Group Memberships section.


Editing a Business Central user.

Configure user access and permissions

ChatGPT: After adding or editing, you might want to alter a user's access to certain features or data. Go to the "Permission Sets" page (type "Permission Sets" into the search box) and edit the pertinent permission sets to adjust user permissions. You can assign permission settings to limit what a user or user group can do in Business Central.

Us: This is correct.


Business Central permissions page.

Allowing user login

ChatGPT: Make sure that the user account can be logged into. Check the "Enabled" checkbox next to the user whose access you want to provide on the "Users" page. The user won't be able to log in to Business Central if the checkbox is left unchecked. After adding or changing users, don't forget to save your modifications. It is advised to refer to the official literature or contact your Business Central administrator for specific instructions tailored to your system, as the processes may vary significantly depending on the version and configuration of Business Central you are using.

Us: We've run into a problem. We're on the "Users" page and do not see the "Enabled" checkbox next to the user we want to remove or provide access. Sadly, this is where our experiment with ChatGPT and Business Central ends for allowing user logins.

As you can see, ChatGPT with Business Central isn't always a helpful full-proof tactic for setups and configurations. To achieve accurate and efficient setups in Microsoft Dynamics 365 Business Central, combine the power of AI with human expertise. Consult our team of Business Central experts for personalized guidance and ensure optimal system setups and configurations. Contact us today to streamline your Business Central setup process!



1 Comment


Integrating ChatGPT with Business Central represents a groundbreaking advancement in streamlining business setups, especially when examining its synergy with aicallassist. Aicallassist, promising to revolutionize call management through AI by delivering instant, accurate, and human-like responses 24/7, enhances customer satisfaction and frees up team time, ensuring no call goes unanswered. When assessing the accuracy of ChatGPT within Business Central setups, one must consider how effectively it can integrate with aicallassist’s capabilities to optimize communication flows and data accuracy. This integration promises to enhance operational efficiencies, reduce response times, and maintain a high level of precision in customer interactions, ultimately contributing to better resource allocation and improved business outcomes.

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