According to Microsoft, Dynamics NAV 2013 and Dynamics NAV 2013 R2 are reaching the end of mainstream support on January 9, 2018. Microsoft recommends customer using this version to upgrade to a newer version of Dynamics NAV in order to ensure supportability.
What does this mean for Solution Systems customers? It means that Microsoft will no longer offer support for your NAV version but Solution Systems will. We will continue to offer support for your version of Dynamics NAV for as long as you have it.
Customer who are currently on a service plan can continue to access the following benefits through CustomerSource:
Previously released Upgrades, Updates, Service Packs, Fixes and Regulatory/Tax Updates
Self-Help Support through Knowledge Base articles and online content
Unlimited Online Training
Have questions about supported products? Visit Microsoft Support Lifecycle to view a list of supported products and related policies. For lifecycle information for Dynamics NAV in particular, see Microsoft Dynamics NAV Support Lifecycle Information.
If you have any support related questions please do not hesitate to reach out to us by filling out the form below.