• Michael Intravartolo

[Podcast] Artificial Intelligence & ERP

Updated: Oct 1, 2019


Season 1, Episode 2 Two Guys, Coffee & Business


Today we are talking about Artificial Intelligence and its future with Enterprise Resource Planning Software (ERP). Artificial Intelligence is defined as

the theory and development of computer systems able to perform tasks that normally require human intelligence, such as visual perception, speech recognition, decision-making, and translation between languages.

As artificial intelligence advances will there be a benefit for your business? Will it improve such functions as data entry, historical data analysis, predictive analysis, and other key features performed by humans. Listen in to see our thoughts and how ultimately this will affect Enterprise Resource Planning software.

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YouTube Transcript

[Music]

00:17

hello everyone this is episode 2 season

00:22

one and two guys coffee and business

00:24

podcast

00:24

I am Michael and Trevor Tolo and I'm

00:27

here with Condor ch

00:29

I'm Dortch the man today we talk about

00:34

artificial intelligence yeah yeah it's a

00:40

another interesting topic that is

00:44

seeming to be the future of everything

00:47

very very true before we talk about at

00:50

the time I want to tell everybody uh

00:52

what coffee I'm drinking instance you

00:55

know we like to talk about coffee a

00:57

little bit so I am drinking a wonderful

00:59

vanilla flavored cup of coffee that is

01:03

gluten made from our rib but I can I can

01:08

never say it oh this cat i ripping up

01:11

beans hitman that has been medium

01:14

roasted it's definitely a pretty good

01:17

blend very tasty not too weak not too

01:20

strong you know it's perfect for me

01:23

today I also want to point out ray yeah

01:26

definitely but I want to point out one

01:29

more thing is that I'm drinking this out

01:31

of a Yeti Cup which was given to me at a

01:33

conference in Arizona by a couple of

01:35

real good guys real good nav EDI supply

01:40

chain management guys by the names of

01:41

Peter and Eric from di central so a

01:44

little shout-out to those guys awesome

01:50

so uh should we get started talking

01:52

about artificial intelligence yeah

01:55

completely agree so what what have you

01:57

heard lately about artificial

01:58

intelligence if you've seen any of the

01:59

videos or whatnot about people talking

02:03

about it and showing what it or when its

02:05

capabilities are yeah so I mean it's

02:08

it's all a lot of self learning

02:11

capabilities is the main the main thing

02:14

so the way that these artificial

02:17

intelligence machines are learning is

02:21

from there

02:21

Ariane's is so there was uh there was

02:25

actually this one I bought was pretty

02:27

cool

02:28

and it was it was this machine that was

02:33

playing a video game

02:35

and when I first started out it was just

02:37

absolutely awful as you could imagine

02:39

and by the end of it they let this

02:44

machine run all night long and the next

02:46

day they came and checked on it and it

02:48

was the master at this video game they

02:50

could just didn't lose it was free it's

02:53

pretty remarkable Wow so within one day

02:56

or one night it basically conquered the

03:00

entire game which I would say would be

03:02

safe to assume took people I mean at

03:05

least months to probably beat the game

03:08

right and it still wouldn't perform to

03:10

the same level as a artificial machine

03:13

and it was crazy that this they could

03:15

learn so fast and just one night

03:18

I completely agree you know it reminds

03:20

me of that movie and what we talked

03:22

about it before with Will Smith called

03:24

iRobot it seems that that movie is

03:28

basically on its way to becoming true

03:31

what do you think yeah there's a so

03:35

there was a robot that was created

03:37

called Sophia and it actually became a

03:40

citizen in Saudi Arabia

03:43

really Saudi Arabia made a distinction

03:46

unbelievable yeah the first the very

03:49

first robot to become a citizen in in

03:51

the world no go ahead

03:55

I was gonna say I've heard of that robot

03:58

but I'm not sure if it was was it

04:00

created in like Japan and then Saudi

04:04

Arabia made a citizen Jose she created

04:06

in Saudi Arabia do you know you know I'm

04:08

not really I'm not sure where was

04:10

created but I do know that uh it

04:13

actually has given speeches in Saudi

04:16

Arabia it was a speaker at a at a

04:19

keynote event and it was describing how

04:22

it's there to help humans

04:24

oh I mean hopefully there is no Will

04:29

Smith I Robot future for us but uh

04:34

I'm not sure it was a definitely very

04:38

interesting to look into yeah I saw a

04:40

video of Sophia being interviewed by a

04:43

journalist and what was amazing about it

04:46

was the journalist would just ask it

04:50

questions and a lot of the questions and

04:54

answer right away but only a couple it

04:56

was like it was thinking before it

04:57

answered the question some of them

04:59

actually it seemed like it was saying

05:02

what you wanted to hear and not what it

05:04

wanted to say which is it's kind of

05:06

frightening Oh see you think that they

05:09

have emotions know about emotions but I

05:14

think it it it understands maybe what

05:19

our emotions will be so I'll tell you

05:23

what first so for example I heard this

05:25

robot had previously said that it had

05:27

hated humans so the journalists

05:29

purposely asked you brought up that

05:31

topic and asked it what do you think

05:34

about humans and it took a couple of

05:36

seconds before it it said it's the

05:38

answer and it basically said you know I

05:40

love humans were here to prosper

05:42

together there's something along those

05:44

lines but I couldn't help but think to

05:46

myself does the robot really want to say

05:49

that or is it just saying it to avoid

05:51

confrontation right right yeah I mean I

05:54

am so I thought something it was a

06:01

artificial intelligent machine that was

06:03

designed to go on Twitter and learn how

06:07

to communicate with Millennials and it

06:11

ended up saying that Hitler was correct

06:15

and it was it was saying some pretty

06:19

bizarre things that 9/11 was made up and

06:22

so I was I'm assuming it was I

06:26

Twitter's tweets then I'm pretty sure

06:30

this was a Microsoft artificial

06:33

really yes and it went completely

06:36

haywire I may end up getting rid of it

06:39

pretty quickly yeah what less they want

06:43

to do is create racist robots very great

06:47

ah that's such a shame

06:52

I heard about though the uh I think it

06:54

was Facebook with their artificial

06:56

intelligence they created the the to a

06:58

eyes and they were specifically told to

07:01

speak to speak and communicate in

07:03

English so that we can the humans can

07:06

observe what what you're doing and the

07:08

robots or the AIS I'm pretty quickly

07:11

realized that English was inefficient

07:13

and decided to create their own language

07:16

based on characters numbers symbols and

07:19

that sort of thing and taught it selves

07:23

a new language because it was just more

07:24

efficient which which is a kind of a

07:28

crazy sodding once again there's a movie

07:31

I Robot yeah

07:34

and that kind of makes me think is that

07:36

beneficial because it is trying to find

07:38

the most efficient way possible to do

07:41

things but it's kind of creepy that it

07:44

can become so efficient that we can't

07:46

even understand it

07:47

right I mean so what if a great point

07:51

what if it they decide to or it can

07:54

figure out a cure for every single

07:56

disease but what happens when the robots

07:58

realized hey you know what humans are

08:00

inefficient

08:01

maybe these cures we need to add a

08:03

little something to kind of you know get

08:06

rid of the human race that's a pretty

08:11

scary bottom so it's definitely uh

08:17

definitely uh definitely crazy so what

08:21

do you think you think everybody's gonna

08:23

have some sort of access to artificial

08:27

intelligence whether it's that IBM

08:29

Watson or or whatever it is within the

08:32

next two years you know just something

08:34

to communicate with them on their

08:35

computers yeah absolutely I mean uh

08:39

already today people are dealing with

08:42

with having AI in their lives theory for

08:46

example is an example of an AI machine

08:50

and it what it does is it translates

08:51

your voice into text and then feeds that

08:54

text into a search engine and then it

08:57

just speaks out whatever it finds

09:00

I mean now that's already a ID and there

09:05

and now you're going with stuff such as

09:06

Google assistant which something that's

09:10

pretty cool there they're looking for a

09:13

future capability to make it to become

09:16

basically a real assistant and so to

09:19

figure out let's just think about this

09:22

scenario for a second let's say you're

09:24

on a plane home from a business trip and

09:27

you have dinner reservations that night

09:29

with some friends to catch up your

09:32

flight gets delayed how are you gonna

09:35

and you're on the plane and it's just

09:37

taking a while your Google assistant

09:40

already knows that there's a conflict

09:41

and now it can alert you but they're

09:45

hoping in the future that it will be

09:47

able to alert the person you're having

09:49

dinner with and also find a new dinner

09:51

reservation for you all while you're

09:54

still on the plane Wow so what you're

09:57

saying in that scenario would be that

09:58

it's going to realize that there's no

10:00

possible way you're going to be able to

10:02

exit the plane get in a car get to where

10:05

you got to go in time and because it

10:07

realized this it's automatically going

10:09

to notify your dinner party and

10:12

reservations or whatnot that's uh right

10:15

hey to me that that's super efficient

10:18

right there who wouldn't want that right

10:19

right everybody with everybody could

10:21

benefit from that that's the UH that's

10:25

the part that we do like about

10:26

artificial intelligence I would say yeah

10:30

you know what else just came online to

10:31

it was a plain scenario what if there's

10:34

a problem on the plane and it's let's

10:38

say it's descending it's going to crash

10:40

or whatnot AI can most likely be able to

10:43

figure out or crunch the numbers the

10:46

data a lot quicker than the pilots will

10:48

be able to to figure out the best

10:49

possible scenario for survival yeah and

10:54

that's what a lot of companies I feel

10:56

like are trying to do with AI is make it

11:00

have more preventive or predictive

11:03

maintenance or something along those

11:07

lines to to help situation down like

11:10

that

11:11

yeah definitely now I know Microsoft

11:13

haze Cortana and they've started using

11:19

Cortana you know with with personal

11:21

computers and things like that but

11:23

recently they've brought it into the

11:24

business world to where Cortana can

11:27

forecast like you know inventory or what

11:34

you'll need in your inventory in the

11:35

future going forward different months

11:37

things like that where do you think AI

11:40

is going to go in the business world

11:42

yeah it's definitely gonna help

11:48

streamline your routine tasks I think

11:51

that it'll eventually be able to pick up

11:55

trends in your everyday tasks and it'll

11:59

be able to automate the stuff do you do

12:01

on a regular basis I mean I mean that's

12:05

I see that happening very very shortly

12:08

down the road what do you know do you

12:10

Evan you know I completely agree with it

12:14

and I actually wrote down a couple

12:16

points here about uh you know basically

12:18

how AI will improve ERP so the three

12:21

points I wrote down where the first is

12:22

it's going to improve the

12:24

decision-making process by basically

12:26

being able to analyze larger data sets

12:30

than what humans could possibly do

12:32

previously the second is I put down

12:35

automation of data input so right now

12:38

manual entry is it's very costly and you

12:41

know with humans there's always going to

12:42

be errors but if you come by an AI with

12:45

you know in the air piece such as

12:47

Microsoft Dynamics NAV it's going to be

12:49

able to learn the data sources real

12:51

quick create workflows and basically

12:53

reduce the time of that data entry and

12:56

be able to enter it with a lot less

12:57

fewer errors and the third point I wrote

13:00

down is workflow enhancement so what

13:04

this is it's going to improve the

13:05

business processes you know through like

13:09

analyzing historical data ai is going to

13:12

be able to analyze numbers and

13:14

everything a lot further back than we

13:17

are in a lot less time and then from

13:19

there it's going to be able to create

13:20

like the most effective internal work

13:22

processes

13:24

so it's all about efficiency with with a

13:28

I guess an example would be you know if

13:32

there's already an established workflow

13:33

in your company and then performing the

13:36

next task until you know you have to

13:38

provide the necessary information needed

13:40

to complete the task what what can

13:42

happen is all this is going to be done

13:45

effortlessly without mistakes and

13:47

completely streamlined it I mean it's

13:50

going to be great for business

13:52

yeah I completely agree I think those

13:55

are all awesome situations and it

13:57

there's no I Robot scenario that could

14:00

possibly come from that if they're you

14:02

know they're it's built into the machine

14:04

it can't be walking around robot trying

14:08

to take over hey very true boys the only

14:13

doubts that I see well not the only

14:15

downside but one of the big downsides I

14:16

see to AI in business and I'm not sure

14:19

if Bill Gates have brought this up or

14:22

Elon Musk is it's going to take away

14:24

from human jobs yeah I that's a big

14:31

concern of mine I would say I mean

14:33

everything is going to start to be done

14:37

through AI and I'm wondering where the

14:41

future is gonna go from from there

14:44

honestly I do not know my friend I do

14:47

not know but it's uh you know it's gonna

14:51

be very interesting gonna be very very

14:54

interesting I got only time we'll color

14:56

right yep well that's all I got for uh

15:00

for this episode you guys anything else

15:02

you want to touch upon no that's

15:04

everything I got I just want to thank

15:06

everybody for for listening and hope

15:09

hopefully they continue to listen on and

15:11

in the future and see we have to say

15:13

yeah I completely agree with you all

15:16

right well I'm Michael and Trevor Tolo

15:18

and this is Tom Dortch all right we were

15:22

we are for working for solution systems

15:24

so everybody keep doing what you're

15:26

doing and we'll see you on the next

15:28

episode of two guys coffee in business

15:31

and as always if you like what you hear

15:33

don't forget to share this podcast

15:37

thanks

15:38

[Music]

Question: Do you envision a day where an ERP system can be fully controlled by Artificial Intelligence? Leave your answers in the comments section below.

#ArtificialIntelligence #Season1

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