Microsoft Dynamics 365 Business Solutions Software for Service and Repair
If your company is a service or repair organization, you face the everyday challenge of selling an intangible product that is difficult to quantify and constantly changing. To be profitable, you have to ensure that projects are estimated correctly, completed on time, and meet and exceed customer requirements.
Challenges Faced Within The Service Industry Include
Quickly responding to customer inquiries.
Managing projects more effectively.
Improving internal communications.
Evolving service offerings to meet rapidly-changing customer demands.
Business Central can help you organize your service resources for optimum efficiency, forecast and track parts consumption, proactively manage contracts and service agreements, and gain tighter control over costs. In addition, you'll be able to build and establish long-term relationships with your customers with service-contract management and consistent logging and tracking of equipment and services.
Business Central also helps you manage a broad range of other business areas according to your particular needs. You can add functionality as you need it and grow at your own pace. Respond quickly to customer-service requests and use information from across your business to make profitable decisions about the costs, inventories, workloads, and financial returns of your service operation.
Equip people in your organization to manage contacts, opportunities, and campaigns efficiently while building customer relationships that help drive sales and encourage loyalty.