There are great Microsoft Dynamics 365 Business Central (BC) users and then there are good Business Central users. The difference between a great BC user and a good BC user comes down to their habits. Great BC users implement habits that allow them to continually enhance their skills to get better with BC while good BC users only follow the training provided by their company and Microsoft partner.
Why Habits Are Important
We've all had different experiences with habits which means we will all have different opinions on why good habits are important. To me, good habits are important because they are the baseline needed to achieving your goals. To put this into perspective the website Thrive has a great example where they state, if you have been dreaming about becoming a marathon runner, you won’t jump into the first marathon offered by your city without training. It can take months, and even years of meticulous preparation to become fit enough to compete in a marathon successfully. The first step to reaching any goal is first establishing a daily habit. If you want to find a new job, you have to get into the habit of looking for work every day.
How to Build a Successful Habit
Before we discuss common habits of great Business Central users it's important to understand how to build a successful habit. Habits are not created and executed within a one day time frame, it's a process. So, how do you build a successful habit? Research is being conducted and has been conducted over a number of years on how to build successful habits but it's still considered to be in it's infancy by many professionals. That being said, there are 5 steps recognized by most professionals to create a habit. These steps are:
Setting a specific goal
Create detailed, cue-based plan
Make it fun to repeat
Find the right kind of social support.
Building successful habits are not easy but professionals are confident that if you stick to the above steps you'll develop great habits.
Effective Business Central Habits
We've defined why habits are important and how to create successful habits, now it's time to to look at the habits that are most used by great Business Central users. Keep in mind, these habits are not set in stone and should just be used a starting point to guiding you in the correct direction to finding out what works best for you.
1. Continuing Education
Business Central is a full ERP with modules, CRM, extensions, apps, integrations, industry leading features, and much more all designed to improve your business. However, with so many options and features available learning all the functionality within Business Central would be impossible without proper training. That's why the best BC users are constantly trying to improve their knowledge of the software. They've made it a habit to block off time either daily or weekly to continue to educate themselves.
Learning Resource: Business Central Support On-Demand
2. Admit & Learn From Mistakes
Mistakes happen to everyone, especially in the beginning stages of using the software and that's ok. Great users understand this and admit when they make a mistake because they want help to learn how to correct their mistake. Big Think wrote, not admitting mistakes also obviously makes you less prone to self-improvement. Of course, some don’t have the will for becoming better and know it. Studies have shown that it’s important for a person to feel like they can change their behavior before they will own up to what they did wrong.
3. Not Afraid to Ask Questions
There are two kinds of people in the world. The kind that ask questions and the kind that don't ask questions. People who ask questions understand that there are no such things as dumb questions. “Being willing to ask “dumb” questions is, ironically, one of the smartest things you can do. Learning the basics of a field or craft is often where people get stuck, but being willing to ask the basics helps you build a foundation for the advanced parts of a skill,” provides Allen Gannett, author of The Creative Curve.
4. Give People Their Full Attention During Meetings
Frequent and direct Business Central training from your Microsoft partner most likely wont be as readily available after the go-live. That's why it's highly important to give your partner your full attention during training meetings. Your partner is an expert on the software and has seen many scenarios just like yours and because of this they can offer knowledge, tips, and tricks of the processes you'll be using. This makes life easier for you in the long run.
5. Maintain a Positive Attitude
Everyone knows being positive within the workplace or your life is a major contributor to great outcomes. Sometimes though, it's extremely hard to stay positive because life can be filled with drama and negativity that overtakes your thoughts. “Misery may love company, but negativity has never lifted anyone up,” said Deborah Sweeney, CEO of MyCorporation. “You feel better when you surround yourself with positive people. They encourage you to reach for the stars, work hard and stay focused on fulfilling your dreams. Positivity begets more positivity. Over time, you may find that even the most stubborn person in the office who refuses to enjoy something has a change of heart and changes to be more positive, all because you had such a great attitude.”