The Connected Enterprise

The Connected Enterprise

We are defining a connected and forward-looking enterprise, the successful enterprise for the future; an enterprise that connects its employees, partners and customers to what they need, in the right context, using the device and channel they prefer. We call that the Dynamic Business.

This paper outlines how you can get started with a social strategy that enhances your sales, marketing and service capabilities. We will articulate how social technologies fit into Microsoft's vision and strategy for proactive, agile and forward-looking business solutions that facilitate people getting the right things done while delivering better customer experiences. 

Today's businesses face dramatic change