Michael Intravartolo

Mar 26, 2020

Some of the main challenges faced by employers when employees work from home

Updated: Aug 16, 2021

What are the challenges faced by employers when employees want to work from home? Here's a short video explaining some of them.

If you need some help enabling your employees to work from home give us a call at 847-590-3000, email us at info@solsyst.com, or schedule a time of us to give you a call.

YouTube Transcript

00:14
 
Steven and Michael Beck yet again for

00:17
 
another Tech Talk Thursday this Tech

00:21
 
Talk would be talking about something

00:23
 
that a lot of people wonder about it is

00:24
 
basically what are some of the

00:25
 
challenges faced by an IT department

00:27
 
when employees want to work from home I

00:30
 
would assume the main challenge is

00:32
 
security based issues meeting I don't

00:35
 
know logging in through unsecured

00:37
 
networks or whatnot yes there's some

00:40
 
yeah there's some concerns in that

00:41
 
regard Steven here is in the IT

00:43
 
department so what are some of the

00:45
 
issues all right so one of the control

00:48
 
of the current CERN's we have is

00:50
 
specifically if you're in most of the

00:53
 
cases people are working from home and

00:55
 
from their home network they're

00:57
 
connecting into our network to access

00:58
 
resources and things like that so one of

01:01
 
the things we always want is even if

01:03
 
it's not work computer we would want a

01:06
 
antivirus software on that computer

01:08
 
because if you can access through the

01:11
 
VPN tunnel if you can access network

01:13
 
resources you know viruses other other

01:17
 
malware then can also get access to

01:20
 
those resources so you want to secure

01:21
 
your endpoints even if it's a personal

01:24
 
computer we'd wanted to be unlock

01:27
 
additionally some of the other concerns

01:31
 
you have is what if the VPN tunnel is

01:33
 
down so you do have some concerns for IT

01:37
 
departments say hey one of our ISP is

01:40
 
down you know what the VPN tunnels down

01:43
 
you can't access these resources until

01:44
 
you know the network outage or the

01:48
 
outage is fixed so I mean in those cases

01:51
 
if you're still inside you can access

01:53
 
many of those resources if you're

01:55
 
physically here so if there's basically

01:56
 
no VPN tunnel it's really probably

01:59
 
difficult to work from home in excess

02:00
 
yeah it depends it depends like for

02:03
 
example you can access if you have

02:05
 
office 365 - you can still access things

02:08
 
through the office 365 web portal those

02:11
 
are accessible anywhere you can access

02:14
 
your power bi stuff you it all depends

02:17
 
on

02:17
 
what kind of environment you have do you

02:19
 
have everything in the cloud like

02:21
 
business central or do you have

02:22
 
everything internally like Network

02:24
 
shares certain printers those things

02:27
 
like that

02:28
 
so nice so would you recommend people

02:32
 
working from home then well personally I

02:35
 
love it so why yes but we also have a

02:40
 
secondary VPN tunnel in case one of our

02:42
 
ISPs goes down so and that's that's

02:45
 
happened sometimes and it's just you

02:47
 
know what you have to deal with we have

02:49
 
some clients who have those two VPN

02:50
 
tunnels and then when that happens they

02:52
 
just go to the secondary tunnel and then

02:54
 
proceed as normal so you also have to

02:56
 
make sure that your VPN tunnels you have

02:59
 
enough licenses to allow so many

03:01
 
concurrent users at a time right also

03:04
 
with some sophisticated VPN tunnels make

03:07
 
sure when you're done working for at the

03:10
 
end of the day you shut off your VPN

03:12
 
tunnel some of if you keep connected

03:15
 
there's some there's some firewalls and

03:19
 
tunnels like that that will log all of

03:21
 
your activity web browsing so if you're

03:23
 
doing something leisurely make sure your

03:27
 
tunnels disconnected and VPN licensing

03:29
 
in general is not really to expensive

03:31
 
depending on the type of firewall and

03:34
 
the security software you use I think

03:37
 
for example certain firewalls you can

03:40
 
you only have to pay 50 dollars per

03:41
 
extra license you want for concurrent

03:44
 
access for the year for ever a permit

03:47
 
life so so some of them are really nice

03:49
 
some will charge you you know an arm and

03:51
 
a leg so dependents all right so here's

03:54
 
those were a couple tips if you want to

03:56
 
take it to your boss and work from home