For over 28 years Solution Systems,
Inc. (SSI) has been outfitting businesses with completely
integrated hardware, software, database, and website development services. SSI is a Certified
Microsoft Business Solutions Partner and our commitment and dedication
to our clients is expressed by the quality of the Microsoft
products, our professional services,
and the long-term partnership we build with our clients.
Contributing to the continuity of our services, and
indeed, forming the nucleus of our company, is our ability
and determination to understand the ever changing needs
of our clients. Our objectives are accomplished by providing
highly flexible products that can be turned into specific
solutions for our clients by our professional organization,
with expertise in: business management, accounting, network systems and website development. We provide a total umbrella of
service and support programs.
We believe in creating a partnership with our clients,
with the common goal of continually assisting our clients
in maximizing the benefits of their software solution.
Solution Systems' projects range from preliminary analysis
to full implementations of computerized management control
systems. These installations, successfully used by companies
all over the Chicago land Area, have yielded a wealth
of knowledge and skills in systems development as well
as the management and processing requirements of a variety
of industries.
We address the computer market with not only state-of-the-art
hardware and software systems, but also the very same
talents and expertise in system requirements analysis,
installation, training and support that specifically
match the needs of an individual client.
Solution Systems begins each project with a thorough
system's analysis of the client's present procedures.
A Project Management Team is assigned to each client
and is responsible for the overall installation activities
including detailed specifications review, complete implementation,
user training coordination, and support as well as pre-site
inspection for equipment and equipment ordering.
We put our staff of professionals on-site to help manage
and operate your system from installation to live processing.
Project Managers
An Implementation team is assigned to every new account
and is headed by a Project Manager. The team will guide
the customer in the implementation of the new system.
All of SSI ‘s Project managers have been implementing
business solutions for clients of varying sizes in a
wide range of industries for years; and most of them
have their CPA and their MBA certifications, and are
former controllers with years of business experience.
Once a fully integrated software/hardware system has
been purchased and is installed by Solution Systems,
Inc. the transaction is not complete. We offer full-scale
classroom training as well as software and hardware
support for the life of the system.
Hardware/Network Services
Solution Systems also has a full hardware and network
services department, which is available to help you
with all you networking needs.
Telecommunication support is provided using computer
connected phone lines. Our support staff is available
to diagnose and resolve operational problems, suggest
solutions and recommend ways to avoid trouble the next
time. By far, Solution Systems, Inc. has the most comprehensive
technical support staff available in this industry.
At Solution Systems, Inc. we are never finished with
an installation. We keep in constant contact with all
of our customers to ensure that their level of satisfaction
is being maintained. If for any reason, the customer
is not pleased with our organization, we will not only
identify the problem, but we will solve it.
Quite simply, Solution Systems,
Inc. is dedicated to customer satisfaction.
Contact us.
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